When the organization first approached us about helping them build a new website, they had little online presence to speak of. Their website was an unfinished Google site that was not helping to advance the organization's mission at all. While their membership program was popular within the community, the process to sign up was completely offline and much more complicated for both applicants and volunteers than it needed to be. The organization was also the leading supplier of athletic apparel for the community but was limited to selling its inventory at events since its website did not have any e-commerce functionality.